Your Account

I've lost my log in details, what can I do?

Don’t worry, we can get you up and running in no time. The most importan... Read more

Live Chat FanDuel Support

Our Live Chat hours of operation are 8 A.M. to 12 P.M. EST. You can chat... Read more

How do I change my mailing address?

If you have recently moved, you may update your address here: https://w... Read more

Will I be charged an inactivity fee?

Per section 18.6 of FanDuel's Terms of Use, if your account is inactive ... Read more

How do I create an account?

New users who want to create an account for the first time can join FanD... Read more

How do I reactivate my account?

If your account was closed or you opted in to self-exclusion, please rea... Read more

See all 15 articles


Can I change my FanDuel username?

Typically the answer is no. If you’re a well-established player on FanDu... Read more

How do I add a profile picture?

Adding a profile picture is available on desktop or the iOS app.  If you... Read more

How do I manage my notification settings?

To enable or disable notifications you must have the FanDuel app. Downlo... Read more


Why am I being asked to verify my identity?

State regulations require that we verify your identity. Our online verif... Read more

What are the ways I can verify my ID?

Users located in the US can upload their identification to their FanDuel... Read more

Why am I being asked to provide my ID?

When our online verification form cannot confirm your identity we will r... Read more

Why am I being asked to provide my SSN and complete a W9 Form?

First and foremost, providing this information is safe. We’ve taken all ... Read more

Why am I getting a 'Duplicate account' message?

Per Fanduel’s Terms of Use you may only establish, maintain, use and con... Read more

Why am I having trouble verifying my identity?

There are many reasons you could be running into issues. The best way to... Read more

Still need help?

Contact our Fantasy Sports support team

Submit a Ticket