Your Account

Can I access FanDuel from my phone or tablet?

Absolutely! Canadian fantasy players will need to down the app here, as ... Read more

I've lost my log in details, what can I do?

Don’t worry, we can get you up and running in no time. The most importan... Read more

Live Chat FanDuel Support

At this current time, our chat hours have been reduced so better to serv... Read more

How do I change my mailing address?

If you have recently moved, you may update your address here: https://w... Read more

Will I be charged an inactivity fee?

Per section 18.6 of FanDuel's Terms of Use, if your account is inactive ... Read more

How do I create an account?

New users who want to create an account for the first time can join FanD... Read more

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Changes for Indiana Users

How Do I Login to My Fanduel Fantasy Account If I Live in Indiana, New Jersey, or Pennsylvania?

As you may know, we recently made some big improvements to how you use y... Read more

How Can I Transfer Funds From Fantasy to Sportsbook?

While we can’t transfer funds between accounts, any winnings on your acc... Read more

How Can I Use My Deposit on Fantasy for Wagers on Sportsbook?

Deposited funds can only be used on the product to which the deposit was... Read more

My Account Has Been Suspended, How Can I Reactivate It?

You can reach out to our Support team to best assist you with your accou... Read more

Why Am I Getting a Message That I Have Multiple Accounts?

If you are attempting to login using the email that was associated with ... Read more

What Are Shared Winnings?

Any winnings that you come into, whether on Fantasy or Sportsbook, can b... Read more

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Customization

Can I change my FanDuel username?

Typically the answer is no. If you’re a well-established player on FanDu... Read more

How do I add a profile picture?

Adding a profile picture is available on desktop or the iOS app.  If you... Read more

How do I manage my notification settings?

To enable or disable notifications you must have the FanDuel app. Downlo... Read more

Verification

Why am I being asked to verify my identity?

State regulations require that we verify your identity. Our online verif... Read more

What are the ways I can verify my ID?

Users located in the US can upload their identification to their FanDuel... Read more

Why am I being asked to provide my ID?

When our online verification form cannot confirm your identity we will r... Read more

Why am I being asked to provide my SSN and complete a W9 Form?

First and foremost, providing this information is safe. We’ve taken all ... Read more

Why am I getting a 'Duplicate account' message?

Per Fanduel’s Terms of Use you may only establish, maintain, use and con... Read more

Why am I having trouble verifying my identity?

There are many reasons you could be running into issues. The best way to... Read more

Still need help?

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